Azitech

Azimout's Linux weblog

How to install request tracker in Ubuntu

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  • sudo apt-get install request-tracker4 rt4-db-mysql rt4-apache2 libapache2-mod-fcgid
  • sudo cp /etc/request-tracker4/apache2-fcgid.conf /etc/apache2/sites-available/rt4
  • sudo a2ensite rt4; sudo service apache2 restart

To edit RT’s configuration, don’t edit directly the file /etc/request-tracker4/RT_SiteConfig.pm. Instead, change the files (or add one) under /etc/request-tracker4/RT_SiteConfig.d/*, then run sudo update-rt-siteconfig

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Written by azimout

03/07/2013 at 10:17

Posted in Howto

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